Privacy Policy

Best Western Plus The Arden Park Hotel

Effective Date: June 2026

1. Introduction

Best Western Arden Park is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information.

This Privacy Policy explains how we handle your information when you visit our website: https://www.ardenpark.ca/

2. Information We Collect

We may collect the following types of information:

a) Information you provide

• Name
• Email address
• Phone number
• Reservation or inquiry details

b) Automatically collected information

• IP address
• Browser and device type
• Pages visited
• Referring website

3. How We Use Your Information

We use your information to:

• Respond to inquiries
• Process reservations (via third-party booking providers) 
• Improve website performance and user experience
• Send marketing communications (only where permitted or with consent)

4. Booking Engine (Third-Party Services)

When you make a reservation, you are redirected to a third-party booking engine. These third parties operate independently and have their own privacy policies. We encourage you to review their policies before providing personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Important: We do not use analytics or marketing cookies unless you provide consent.

Cookies may include:

• Essential Cookies – required for website functionality
• Analytics Cookies – used to understand website usage
• Marketing Cookies – used for advertising and tracking

6. Consent and Your Choices

When you visit our website, you are presented with a consent banner.

You may choose to:

• Accept All – enables analytics and marketing tracking
• Reject Non-Essential – disables all non-essential tracking

If you do not make a selection, only essential cookies will be used. You can change your preferences at any time via the consent settings link on our website.

7. Analytics

We use Google Analytics to understand how users interact with our website.

• Analytics is only activated after you provide consent
• No analytics data is collected before consent

Google may process data in accordance with its own privacy policies.

8. Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers (e.g., website hosting, analytics providers)
• Booking engine providers
• Legal authorities when required by law

9. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

10. Your Privacy Rights

California Residents

Under the
California Consumer Privacy Act and
California Privacy Rights Act

you have the right to:

• Request access to your personal information
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information

You can exercise these rights by contacting us using the details below.

11. Do Not Sell or Share My Personal Information

You have the right to opt out of the “sale” or “sharing” of your personal information.

You can do this by:

• Clicking the “Do Not Sell or Share My Personal Information” link on our website
• Adjusting your cookie preferences

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

14. Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

16. Contact Us

If you have questions or wish to exercise your privacy rights, please contact:

Best Western Plus The Arden Park Hotel
552 Ontario Street
Stratford, Ontario  N5A 3J3
Canada

Tel: (519) 275-2936
Toll Free: 1 (877) 788-8818
Email: reservations@ardenpark.ca